Ford Customer Satisfaction
Your satisfaction is our #1 goal. If you have questions or concerns about your vehicle, we suggest you follow these three steps:
1.Contact your Sales Representative or Service Advisor at your selling/servicing dealership.
2.If your inquiry or concern remains unresolved, contact the Sales Manager or Service Manager at the dealership.
3.If the inquiry or concern cannot be resolved at the dealership level, please contact the Ford Customer Relationship Center.
In the United States:
Ford Motor Company
Customer Relationship Center
P.O. Box 6248
Dearborn, MI 48121
1-800-392-3673 (FORD)
(TDD for hearing impaired: 1-800-232-5952)
www.customersaskford.com
In Canada:
Customer Relationship Centre
Ford Motor Company of Canada, Limited
P.O. Box 2000
Oakville, Ontario L6J 5E4
1-800-565-3673 (FORD)
www.ford.ca